Unless specifically stipulated and with a written agreement between the parties, all orders are conditioned by the present general terms and conditions, prevailing over any other documents such as brochures, leaflets, press articles, catalogues or e-mailings issued by the seller, which only have an indicative value.

All wine products from winefriends.com.hk are sold to customer of 21 years of age or above only. Who complete an order with winefriends.com.hk for our wine products will automatically declared their age is 21 or above.

No refund or exchange will be given once goods are received and terms of sales are accepted. Goods will remain as property of winefriends.com.hk until payment as been fully made. Prices are subject to change without any notice, and all orders are subject to winefriends.com.hk's acceptance at its sole discretion and according to stock availability. All stock is sold on first come first served basis. If customers wish to cancel any orders, winefriends.com.hk should be notified no less than 2 days before the arranged delivery days.

Delivery service will only be arranged once payment has been received and confirmed.

Wines are offered for sale at the marked prices only in the Hong Kong Territory. For deliveries outside this Territory, please contact us directly.

winefriends.com.hk reserve the right of final decision on any dispute.